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Finding the perfect tool for your business is crucial.
Two popular options, Uberall and Yext, are often compared.
Let’s break down their features in plain and easy-to-understand language, so you can make an informed decision without feeling overwhelmed by technical jargon.
So let’s get started
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Uberall vs Yext
|CEO Rating||Florian Hübner: 67/100||Mike Walrath: 71/100 (Winner by 4%)|
|Overall Culture Score||64/100 (uberall)||/100 (Yext) (Winner by 5%)|
|Employee Net Promoter Score (eNPS)||15||60 (Winner by %)|
|Gender Score||Not enough ratings (uberall)||/100 (Yext) (Winner)|
|Diversity Score||Not enough ratings (uberall)||/100 (Yext) (Winner)|
|Perk and Benefits Score||Not enough ratings (uberall)||/100 (Yext) (Winner)|
|Professional Development Score||Not enough ratings (uberall)||/100 (Yext) (Winner)|
|Leadership Culture Ratings||69/100 (uberall)||70/100 (Yext) (uberall rates % lower than Yext)|
|Compensation Culture Ratings||Not enough ratings (uberall)||69/100 (Yext)|
|Team Culture Ratings||Not enough ratings (uberall)||70/100 (Yext)|
|Environment Culture Ratings||Not enough ratings (uberall)||68/100 (Yext)|
|Sentiment Culture Ratings||65/100 (uberall)||68/100 (Yext) (uberall rates % lower than Yext)|
|Overall Rating||4.6 (32 reviews)||4.3 (109 reviews)|
|Ease-of-Use||4.5 / 5||4.5 / 5|
|Value for Money||4.5 / 5||4 / 5|
|Customer Support||5 / 5||4 / 5|
|Functionality||4.5 / 5||4 / 5|
|Last Review Written||August 2, 2023||August 7, 2023|
|Pros||– Uses the website to convert to customer<br>- Easy setup and maintenance||– User-friendly software<br>- Supportive salesperson (in the past)|
|Cons||– No significant complaints<br>- Platform improvements expected||– Pricing for Ultimate plan considered high<br>- Initial intimidation, but becomes familiar with use|
|Ideal Customer Size||Small, Medium, Large||Small, Medium, Large|
|Deployments||– Cloud, SaaS, Web-Based<br>- Mobile: Android, iPhone, iPad<br>- Desktop: Mac, Windows, Linux, Chromebook||– Cloud, SaaS, Web-Based<br>- On-Premise: Windows, Linux<br>- Mobile: Android, iPhone, iPad<br>- Desktop: Mac, Windows, Linux, Chromebook|
|Support||– Email/Help Desk<br>- FAQs/Forum<br>- Knowledge Base<br>- Phone Support<br>- 24/7 Live Rep<br>- Chat||– Email/Help Desk<br>- FAQs/Forum<br>- Knowledge Base<br>- Phone Support<br>- 24/7 Live Rep<br>- Chat|
|Training||– In Person<br>- Live Online<br>- Webinars<br>- Documentation<br>- Videos||– In Person<br>- Live Online<br>- Webinars<br>- Documentation<br>- Videos|
User Ratings & Reviews
Users rate these platforms based on ease of use, value for money, customer support, and functionality.
Uberall has an impressive overall rating of 4.6 out of 5, derived from 32 reviews. Users appreciate its website conversion feature and user-friendly setup.
On the other hand, Yext, with 109 reviews, stands at 4.3 out of 5.
People love its ease of use but find the Ultimate plan a bit pricey.
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Uberall users find it easy to set up and update business information.
There are no significant complaints, and users believe it will get even better with time.
Yext users appreciate its user-friendly interface and helpful customer support from a few years back.
While the pricing of the Ultimate plan raised concerns, users found it less intimidating with increased familiarity.
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Uberall CoreX’s pricing is not specified, offering flexibility for various business sizes.
In contrast, Yext falls in the higher price bracket, especially for the Ultimate plan.
For clients, opting for the Professional plan might be a more budget-friendly choice.
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Both platforms offer cloud-based services compatible with various devices, including desktops, laptops, and mobiles.
Uberall does not limit its users to specific devices or operating systems, ensuring accessibility for everyone.
Yext, although slightly intimidating at first, becomes user-friendly once you explore its many options.
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Support & Training
Both platforms provide robust support through emails, FAQs, forums, and knowledge bases.
Additionally, they offer live support via chat and phone, ensuring you get the help you need promptly.
Training sessions, both in-person and online, along with webinars, documentation, and videos, are available to guide you through using the platforms effectively.
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In this comparison article we will discuss Uberall vs Yext.
Choosing between Uberall and Yext ultimately depends on your specific business needs and budget.
If you prefer a user-friendly interface and a tool that adapts to your needs, Uberall might be your best bet.
However, if you are willing to invest in a slightly more expensive option for a broader range of features, Yext is worth considering.
Remember, the best choice is the one that aligns with your business goals and feels comfortable to use.
Take your time to explore both options, read user reviews, and, if possible, take advantage of free trials to ensure you make an informed decision.
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